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Here’s how your store performed in the last 12 months

from 01-01-2021 to 12-01-2021

This report was created on 12-22-2022 and will expire on 01-05-2023.

Sample report

Store overview

A quick overview of store level KPIs and growth. We compare your metrics with companies similar to yours.

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Excellence

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Opportunity

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Attention

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Not available

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Revenue

+20.00%

Compared to the same period a year ago

Below average

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Customers

+10.00%

Compared to the same period a year ago

Below average

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% Customers with 2+ orders

24%

Below average

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Average order value (AOV)

$89.21

Above average

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Average revenue per customer (ARPU)

$120.67

Above average

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Average number of orders per customer (ANO)

1.2

Above average

See full executive summary report

Revenue

Order breakdown by segment

% of total Count

Account created

0 order

10% 5,000 customers

One timer

1 order

46% 23,000 customers

Repeats

2 orders

22% 11,000 customers

Loyals

3+ orders

2% 1,000 customers
See lifecycle journey

How long do customers wait between orders

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Excellence

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Opportunity

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Attention

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Not available

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Account created to first order

50% of customers bought before

1 day(s)

Meet average

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1st order to 2nd order

50% of customers bought before

14 week(s)

Above average

Purchase timing — 1st order to 2nd order

What is purchase timing?

We analyzed every repeat order in the last 12 months to show you the wait time between the 1st and the 2nd order.

How to read your chart?

If week 5 = 10%, it means 10% of customers made their 2nd order, 5 weeks after their 1st order.

See full purchase timing report

Top product replenishment rates

Here’s the replenishment rates of your top 3 products, ranked by gross revenue.

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Excellence

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Opportunity

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Attention

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Not available

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Avg. Replenishment rate

13.75%

Above average

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Avg. Replenishment frequency

59 day(s)

Below average

Top products Items sold Gross revenue Replenishment rate Replenishment frequency

12345671

Product 1

25918 $1,943,850.00 13.00% 75 day(s)

12345672

Product 2

16292 $977,520.00 18.00% 63 day(s)

12345673

Product 3

9007 $576,448.00 12.00% 49 day(s)
See product analytics

Top product journeys

What do customers buy on their 2nd and 3rd order?

12345671

Product 1

3.28%

buy next

12345674

Product 4

12.95%

buy next

12345674

Product 4

12345672

Product 2

1.97%

buy next

12345671

Product 1

7.17%

buy next

12345673

Product 3

12345673

Product 3

4.05%

buy next

12345672

Product 2

6.83%

buy next

12345674

Product 4

Out of 24,000 customers who purchased Product 1, 87% (20,880) of them haven’t purchased again.

Find out who

Your repeat purchase rate is 24%. Optimise your post-purchase flow using Lifecycle Journey.

Unlock lifecycle journey
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